FAQ

Frequently Asked Questions

Shipping

Do you offer free shipping?
Yes! We offer free shipping on all orders, no minimum required.

How long does delivery take?
Orders are delivered within 5–10 business days after your order has been confirmed.

Will I receive a tracking number?
Yes, once your order has been shipped you will receive an email with your tracking number.

Returns & Refunds

What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund.

How do I return an item?
Contact us via our contact page with your order number and we will guide you through the return process.

When will I receive my refund?
Refunds are processed within 5–7 business days after we receive your returned item.

Orders

Can I change or cancel my order?
Please contact us as soon as possible if you need to change or cancel your order. We will do our best to accommodate your request before the order is shipped.

My item arrived damaged. What should I do?
We're sorry to hear that! Please contact us with a photo of the damaged item and we will send a replacement or issue a full refund.